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300-820 (CLCEI)
Implementing Cloud Collaboration
About the Certification
The 300-820 CLCEI – Implementing Cisco Collaboration Cloud and Edge Solutions is a concentration exam within the CCNP Collaboration track. It focuses on Cisco Collaboration Cloud & Edge solutions, particularly Cisco Expressway and Webex Hybrid services, and the integration between On-Prem and Cloud environments. This certification teaches you how to deploy and manage Expressway-C and Expressway-E, enable Single Sign-On (SSO), configure B2B calling, Mobile & Remote Access (MRA), Webex services, and Hybrid Calendar/Directory integration. It validates your ability to design and operate hybrid collaboration environments securely and efficiently.
Main Curriculum
The curriculum is divided into seven main sections
- Operations & Troubleshooting
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- Logs & Diagnostics
- Expressway Monitoring Tools
- Endpoint Troubleshooting
- TLS, DNS, Media Path Debuggings
- B2B & Federation
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- SIP URI Dialing
- DNS Records (SRV, A, NAPTR)
- B2B Calling Setups
- Interdomain Federation
- Mobile and Remote Access (MRA)
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- Architecture & Flows
- Endpoint Registration through MRA
- SIP TLS & Media Traversal
- Troubleshooting MRA
- Cisco Umbrella Automation
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- SAML
- IdP Integration
- Certificates
- Authentication Policies
- Unified Communications Integration
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- CUCM Integration
- IM&P Integration
- SIP Trunking between Expressway & CUCM
- Call Routing Scenarios
- Cisco Expressway Architecture
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- Expressway-C vs
Expressway-E - DMZ Deployment
- Traversal Zones
- Licensing Concepts
- Expressway-C vs
- Cisco AMP / Secure Endpoint Automation
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- Hybrid Calendar
- Hybrid Call Service
- Hybrid Message Service
- Directory Connector
- Identity & Sync
Exam Details :
- Exam Code: 300-820 (CLCEI)
- Exam Duration: 90 minutes
- Number of Questions: 55–65
- Question Types: Multiple choice + Expressway/MRA scenario-based questions
- Language: English
- Passing Score:
- Exam Fee: USD 300 (taxes may apply in some countries)
- Certification Validity: 3 years
Do I Need Certifications Before It ?
No, not required at all.
However, it is recommended to have: ( Solid understanding of 350-801 CLCOR fundamentals , Basic experience with CUCM and SIP , Familiarity with security concepts such as certificates and authentication ,Introductory knowledge of hybrid cloud architectures)n
Which Certifications Are Recommended After This One ?
Not mandatory.
However, for professionals seeking a strong path in deploying and managing cloud-based collaboration solutions using Cisco technologies—especially in hybrid cloud integration, remote access, and Webex services—the 300-820 (CLCEI) certification is one of the strongest specialization choices.
What Are the Main Uses of the 300-820 (CLCEI) – Implementing Cloud Collaboration Certification ?
- CCNP Collaboration – By passing CLCOR + CLCEI
- Cisco Webex Advanced Certifications – For deeper expertise in cloud meeting solutions
- Cisco DevNet – For Webex API integration and programmability
- CCIE Collaboration (Lab) – Edge and hybrid solutions are key components in modern lab environments
Your First Step Toward Cloud & Edge Collaboration :
A powerful certification for Collaboration engineers managing hybrid environments. It teaches you how to connect on-premises systems to the cloud, deploy MRA, configure Expressway, and enable Webex Hybrid services—opening the direct path toward CCNP and CCIE Collaboration.
Who Is This Certification Suitable For ?
- Collaboration Engineers managing hybrid (On-Prem + Cloud) environments
- Voice/Video Engineers working with Expressway and Edge services
- Administrators supporting remote users via MRA
- Candidates preparing for the CCNP Collaboration track
- Professionals seeking deep understanding of Webex Hybrid services