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Fortinet NSE 6 - Network Security 7.6 Support Engineer
About the Certification
The NSE 6 – Network Security 7.6 Support Engineer (FCSS – Network Security Support) is a professional-level certification from Fortinet focused on advanced network security support. It enables candidates to troubleshoot complex technical issues and resolve operational problems within Fortinet security solutions using FortiOS 7.6. The certification aims to qualify candidates to analyze operational issues, trace errors, interpret logs, handle performance and connectivity problems, and support Enterprise environments from a Support Engineer perspective. It is suitable for advanced Support Engineers, Network Engineers, and Cybersecurity Engineers, and represents a professional pathway for working within high-level technical support teams and complex Enterprise environments.
Main Curriculum
The curriculum is divided into seven main sections
- Fortinet Network Security Fundamentals
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- Overview of the Fortinet Security Fabric
- FortiGate and FortiOS architecture
- Traffic flow and packet processing
- Deployment scenarios and use cases
- Routing, VPN, and SD-WAN Troubleshooting
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- Routing issues (static and dynamic)
- IPsec VPN and SSL VPN troubleshooting
- SD-WAN path selection issues
- Failover and performance-related problems
- Logging, Diagnostics, and Packet Analysis
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- Log types and interpretation
- CLI diagnostic and debugging commands
- Packet capture and analysis
- Integration with FortiAnalyzer (conceptual overview)
- High Availability and System Stability
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- HA cluster troubleshooting
- Synchronization issues
- Session failover and state tracking
- Performance and stability optimization
- Security Profile and Threat Protection Analysis
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- IPS, Antivirus, and Application Control analysis
- Web filtering and SSL inspection issues
- False positives and tuning
- Threat detection validation
- Advanced Firewall and Policy Troubleshooting
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- Firewall policy evaluation
- Session handling and state tracking
- NAT troubleshooting
- Flow debugging and packet flow analysis
- Case Management, Escalation, and Support Best Practices
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- Structured troubleshooting methodology
- Case documentation
- Escalation to Fortinet Technical Assistance Center (TAC)
- Support Engineer best practices
- NSE 6 / FCSS exam preparation
Exam Details
- Exam code: FCSS_NST_SE-7.6
- Exam duration: 75 minutes
- Number of questions: 35–45 questions
- Question types: Multiple choice + Practical scenario-based questions assessing security support and diagnostic skills within Fortinet environments
- Language: English
- Passing result: Pass / Fail
- Exam fee: USD 200 (may vary by country and may include taxes)
- Certification validity: 2 years
Do I need certifications before it ?
No, not required.
However, a solid understanding of network security fundamentals, troubleshooting methodologies, and supporting security solutions in Enterprise network environments using Fortinet technologies is recommended.
Which certifications are recommended after this one ?
Not mandatory.
However, for professionals aiming for a strong path in network security support and administration using Fortinet especially in firewall troubleshooting, policy configuration, and threat monitoring the NSE 6 – Network Security 7.6 Support Engineer certification is the strongest option.
What are the main uses of the Fortinet NSE 6 – Network Security 7.6 Support Engineer certification ?
- Fortinet NSE 7 (Enterprise Firewall / Cloud / SASE) – Transition from technical support to designing and operating advanced Enterprise security solutions.
- Advanced Troubleshooting & TAC Leadership – Deep specialization in complex issue resolution and leading advanced support teams.
- SOC & Security Operations – Leverage support expertise within security analysis and incident response environments.
- Network Security Architecture – Move from troubleshooting to designing scalable and resilient security architectures.
- Cloud & Hybrid Network Security (AWS / Azure / GCP) – Support and secure Fortinet deployments in cloud and hybrid environments.
- Senior Support Engineer / Security Operations Lead – Advance to leadership roles in technical support or security operations.
Professional Expertise in Network Security Support :
This certification represents an advanced step toward professional Network Security Support roles. It focuses on troubleshooting, analyzing complex security issues, and efficiently supporting protection solutions. Earning it validates your ability to operate in critical environments and strengthens your career opportunities as a professional Security Support Engineer with Fortinet solutions.
Who is this certification suitable for ?
- Professionals working in Network Security Support or TAC Engineer roles.
- Individuals with a strong foundation in troubleshooting and network security.
- Engineers handling firewall, VPN, and security service issues.
- Professionals interested in advanced technical support and complex problem resolution.
- Anyone aiming to advance their career in network security operations.