عراب ال IT 
امتحانات دوليه
ITIL® 4 Strategist: Direct, Plan and Improve
About the Certification
The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) is an advanced professional certification within the ITIL® 4 framework, accredited by the official governing body AXELOS. It focuses on strategic direction, planning, and continuous improvement of IT services and capabilities at an organizational level.
The certification aims to enable professionals to align strategy with execution, build effective planning and governance systems, and lead continuous improvement initiatives across the enterprise. It covers key concepts such as measurement and performance, organizational change management, risk management, and sustainable value improvement. This makes it ideal for service managers, leaders, project managers, and digital transformation professionals, and a critical step for working in enterprise environments that rely on organizational maturity and strategic planning.
Main Curriculum
The curriculum is divided into four major parts
- Direct, Plan & Improve Value Streams and Practices
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- Value in direction and planning
- The role of Direct, Plan & Improve in ITIL 4
- Relationship with the Service Value System (SVS)
- Measurement and Reporting
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- Value-based measurement
- Key Performance Indicators (KPIs)
- Reporting and decision support
- Key Concepts of Direct, Plan and Improve
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- Value in direction and planning
- The role of Direct, Plan & Improve in ITIL 4
- Relationship with the Service Value System (SVS)
- Governing, Planning and Improving
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- Governance and decision-making
- Planning across different levels
- Value-driven continuous improvement
Exam Details:
- Exam Duration: 90 minutes
- Number of Questions: 40 questions
- Question Type: Multiple-choice
- Language: English
- Certification Validity: 3 years
- Passing Score: 70% (28/40 correct)
- Exam Fee: $840, may vary by country, and taxes may apply in some regions
Do I need any certifications before it ?
Not at all.
However, it is recommended to have a good understanding of IT service management, continuous improvement concepts, and service strategic planning.
Which certifications are recommended after this one ?
It is not mandatory. However, if you need a strong professional track in planning, directing, and continuous improvement for IT service management, the ITIL 4 Strategist: Direct, Plan and Improve certification is the strongest solution.
What are the main uses of the ITIL® 4 Strategist: Direct, Plan and Improve certification?
- ITIL® 4 Strategic Leader (SL) To continue the strategic track and link service management to long-term business directions.
- Enterprise Service Management (ESM) To extend ITIL principles beyond IT to areas such as HR, Finance, and Operations.
- Governance, Risk & Compliance (GRC) To apply effective governance and risk management across organizational services and processes.
- Continual Improvement & Value Stream Optimization To optimize value streams, measure performance, and support sustainable improvement.
- Digital & Service Transformation Leadership To lead digital transformation initiatives and improve services across the enterprise.
- IT Strategy Manager / Service Transformation Lead To move into leadership roles that connect strategy, services, and decision-making.
Strategic Professionalism in Directing, Planning, and Improving Services
This certification represents an advanced level in the ITIL career path, focusing on strategic planning, continuous improvement, and leading change within organizations. Earning it prepares you to make impactful decisions that connect strategy with execution and enhance long-term organizational performance.
Who is this certification suitable for ?
- Working in IT Management or IT Governance.
- A Project Manager, Service Manager, or Team Lead.
- Responsible for directing, planning, and continuously improving services.
- Interested in linking business strategy with IT operations and capabilities.
- Planning to advance into higher strategic and managerial roles.