( 300-920 - DEVWBX)

Webex Automation

About the Certification

It is a specialist-level certification within the Cisco DevNet Professional track, focused on developing and automating Webex solutions using Webex APIs, Webhooks, Bots, Integrations, Call Control, Meeting Services, and Cloud Collaboration operations. It covers how to build applications on top of the Webex platform, integrate them with enterprise systems, and create automations that enhance communication and productivity within organizations.

Main Curriculum

The curriculum is divided into seven main sections

  • Webex Cloud Architecture
    • Webex Meetings
    • Webex Calling
    • Webex Messaging
    • Webex Control Hub
    • Hybrid services
  • Webex Bot Development
    • Bot authentication
    • Bot creation
    • Conversation flows
    • Integration with business applications
  • Enterprise Integrations
    • Directory services
    • Calendar integrations
    • Ticketing systems (ServiceNow, Jira)
    • HR / CRM platforms
  • Automation and DevOps
    • Webex administration automation
    • User and device provisioning via APIs
    • CI/CD for collaboration applications
    • Monitoring and troubleshooting
  • Security
    • OAuth 2.0
    • Access tokens
    • Scopes and permissions
    • Secure API design
  • Webhooks and Event Notifications
    • Creating webhooks
    • Event-driven integrations
    • Real-time event processing
    • Bot and workflow use cases
  • API Fundamentals
    • REST API fundamentals
    • Messaging API (rooms, messages, attachments)
    • Meetings API (scheduling, participants)
    • Calling API (devices, numbers, call control)

Exam Details

  • Exam code: 300-920 (DEVWBX)
  • Exam duration: 90 minutes
  • Number of questions: 55–65 questions
  • Question types: Multiple choice + Scenario-based questions + Webex APIs
  • Language: English
  • Passing score: —
  • Exam fee: USD 300 (taxes may apply in some countries)
  • Certification validity: 3 years

Do I need certifications before it ?

No, not required.

However, it is academically recommended to have studied 350-901 DEVCOR as a foundation, along with a solid understanding of REST APIs and JSON concepts. Basic Python experience and foundational knowledge of the Webex platform will significantly ease your understanding of automation and integrations.

Which certifications are recommended after this one ?

Not mandatory.
However, if you are aiming for a strong path in automating and managing collaboration solutions using Cisco Webex especially in meeting automation, user management, and communication workflows Webex Automation is the strongest specialization option.

What are the main uses of the Webex Automation certification ?

  • Cisco DevNet Professional By passing DEVCOR + DEVWBX.
  • 300-835 CLAUTO — Collaboration Automation For broader automation across collaboration environments.
  • Cloud & Integration Certifications To expand into cloud-based automation solutions.

Your First Step Toward Webex Automation :

The most powerful certification for learning how to develop Webex bots and applications. It enables you to integrate Webex with enterprise systems, automate communication services, and build productivity-enhancing solutions—making it a golden step toward achieving DevNet Professional.

Who is this certification suitable for ?

  • DevNet or DevOps Engineers working with Webex Cloud.
  • Collaboration Engineers looking to enter API automation.
  • Software Developers building bots and integrations.
  • Professionals working in environments that rely on Webex for calling, meetings, or messaging.
  • Candidates pursuing the DevNet Professional certification path.

In Short :

The certification for Webex automation and development for developers and collaboration engineers.

Get Certified Today

Register Now And Get Your Certificate