(CLACCM) 300-815

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About the Certification

The 300-815 CLACCM – Implementing Cisco Advanced Call Control and Mobility Services is a concentration exam within the CCNP Collaboration track. It focuses on Call Control and Mobility services within Cisco CUCM environments. This certification covers advanced calling features, call routing, digit manipulation, mobility services, redundancy, SIP trunks, SRST, and CUCM configuration for complex enterprise collaboration solutions. It validates your ability to design and operate scalable and resilient call control infrastructures.

Main Curriculum

The curriculum is divided into seven main sections

  • Programming and Automation Fundamentals
    • Route Patterns
    • Hunt Lists / Hunt Groups
    • Translation Patterns
    • Digit Manipulation
    • TEHO (Tail-End Hop Off)
  • Operations & Troubleshooting​
    • RTMT
    • CUCM Traces
    • SIP Flow Troubleshooting
    • Dial Plan Debugging
  • Redundancy & Survivability​
    • SRST (Survivable Remote Site Telephony)
    • CUBE Integration Basics
    • Cluster Redundancy & HA
    • Failover Behavior
  • Media Resources​
    • MTP
    • Transcoders
    • Conferencing
    • Annunciator
  • SIP Trunks & PSTN​
    • SIP Normalization
    • SIP Profiles
    • Connecting to PSTN Providers
    • SIP Route Patterns
    • Troubleshooting SIP Signaling
  • Mobility Features​
    • Extension Mobility
    • Mobility Connect
    • Remote Destination Profiles
    • Single Number Reach (SNR)
    • Device Mobility
  • Call Admission Control (CAC)​
    • Locations
    • Regions
    • Audio/Video Bandwidth Management
    • Inter-Cluster CAC Concepts

Exam Details :

  • Exam Code: 300-815 (CLACCM)
  • Exam Duration: 90 minutes
  • Number of Questions: 55–65
  • Question Types: Multiple choice + CUCM scenarios + Call routing scenarios
  • Language: English
  • Passing Score:
  • Exam Fee: USD 300 (taxes may apply in some countries)
  • Certification Validity: 3 years

Do I Need Certifications Before It ?

No, not required at all.

However, it is strongly recommended to have: ( Solid understanding of 350-801 CLCOR fundamentals , Hands-on experience with CUCM and Dial Plan configuration , Basic knowledge of SIP and RTP protocols , This background makes it significantly easier to understand advanced call control and mobility concepts) .

Which Certifications Are Recommended After This One ?

Not mandatory.
However, for professionals seeking deeper expertise in enterprise call control and collaboration solutions, this certification strengthens your path toward advanced Collaboration specializations and CCIE Collaboration preparation.

What Are the Main Uses of the 300-815 (CLACCM) Certification ?

  • CCNP Collaboration – By passing CLCOR + CLACCM
  • Cisco DevNet – Automation and programmability of collaboration systems
  • Cisco Webex & Collaboration Applications – Integration with meetings and messaging platforms

Your First Step Toward Advanced Call Control & Mobility :

A critical certification for Voice and Collaboration engineers. It teaches advanced call control, SIP integration, mobility services, and SRST design, helping you progress confidently toward CCNP and CCIE Collaboration.

Who Is This Certification Suitable For ?

  • Collaboration / Voice Engineers managing CUCM
  • Professionals working in enterprise voice solutions
  • Engineers requiring deep expertise in Dial Plan and Mobility
  • Candidates pursuing the CCNP Collaboration track
  • Engineers working daily with SIP, PSTN, and call routing

In Short :

The certification for engineers specializing in advanced call control and mobility within Cisco Collaboration environments.

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